At Advanced Orthopedics and Sports Medicine Institute (AOSMI), we pride ourselves on providing world class care and support for all our patients. We are proud to announce that AOSMI is now in-network with Horizon Casualty Services (HCS), an approved New Jersey Workers’ Compensation Managed Care Organization (MCO). We understand that navigating the world of medical appointments, especially for workers’ compensation cases, can be daunting. That’s why we have a dedicated Nurse Case Manager, Debbie Gross, BSN, RN, CCM, CMCPS, to ensure a seamless and supportive experience tailored specifically for workers’ compensation case adjusters like you. In this Q&A-style blog post, we’ll explore the invaluable services Debbie offers and how she can assist you in making informed decisions for your clients.
What Makes Appointment Scheduling at AOSMI So Efficient?
A: At AOSMI, we offer seamless appointment scheduling through online referrals or direct contact with our Nurse Case Manager. Most appointments are available within 48 business hours, ensuring your clients receive timely care without unnecessary delays.
How Do You Facilitate the Patient Experience at AOSMI?
A: As your single point of contact, we make the process straightforward and stress-free. We facilitate referrals, schedule initial visits and follow-ups, and connect you with physicians for any inquiries or concerns. Our dedicated support ensures that your clients have a consistent and knowledgeable guide throughout their treatment.
What Are the Benefits of Having a Nurse Case Manager at AOSMI?
A: Having a Nurse Case Manager means you benefit from efficient communication and personalized care. We generate quick notes reflecting work status, treatment needs, and next visits with a sense of urgency, keeping all parties informed and ensuring the treatment proceeds as planned.
What Types of Care Options Are Available at AOSMI?
A: AOSMI offers comprehensive care options with access to a range of specialists for orthopedic and pain management needs. We ensure timely care for each specific injury, with flexible hours that include early mornings, late afternoons, and early evenings, making it convenient for your clients to visit before or after work.
How Does AOSMI Maintain Excellent Communication with Patients and Adjusters?
A: We prioritize keeping everyone informed. We ensure unmatched communication with both patients and adjusters, facilitating smooth and well-coordinated treatment plans. This level of communication helps in managing expectations and achieving the best outcomes for all parties involved.
Can You Tell Us More About Your Qualifications?
A: Our Nurse Case Manager, Debbie Gross, BSN, RN, CCM, CMCPS, brings over 40 years of nursing experience and more than 20 years in workers’ compensation and case management. She is a Certified Case Manager (CCM) and a Certified Medical Cost Projection Specialist (CMCPS), making her exceptionally qualified to manage your clients’ care effectively.
How Can I Schedule an Appointment or Contact You?
A: Scheduling a Worker’s Compensation appointment for your clients is easy! You can call us at 732.720.2555 x 4027 or fill out this simple form!
At AOSMI, our goal is to provide injury care you can trust, guided by experts like Nurse Case Manager Debbie Gross, BSN, RN, CCM, CMCPS. Feel free to reach out to us today to experience the exceptional care and support at AOSMI!
